Why We Serve: Army Major Cites Communication for Iraq Success

By Gerry J. Gilmore

WASHINGTON, Nov. 2, 2007 – An Army officer who commanded an infantry company in Iraq says enhanced communication with local Iraqis increased civic cooperation and boosted stability within his area of operations.

Maj. Cedric L. Burden, 32, deployed to Iraq in September 2005 for a one-year tour of duty. Burden’s unit was responsible for conducting security operations in an area about 18 miles west of Kirkuk.

“It was more like Dodge City,” Burden said of the situation when he arrived in Iraq, comparing his area of operations to the wild Kansas frontier town of America’s Old West.

Burden said he quickly realized that mission success would be predicated on gaining the respect and trust of the Iraqi citizens he and his soldiers were pledged to protect. The then-captain directed his troops to get out of their vehicles during patrols and walk among and communicate with local residents.

“It showed that we’re here for security, but we didn’t want to ‘bully’ them off their own streets,” he explained.

Getting to know the Iraqi people was a turning point, Burden recalled. “We went from people not even speaking to us, to having Iraqis knowing our names,” he said.

As relations improved, more Iraqis came forward with information that was used to disrupt insurgent operations, and instances of violence decreased, the Gary, Ind.-born officer said.

Burden, who wanted to be a soldier since he was a young child, also wants to tell speaking-tour audiences about the importance of supporting U.S. servicemembers. “It’s important to support soldiers, sailors, Marines and airmen,” Burden said. “Freedom isn’t free, and someone has to do hard things during hard times.”

There “is no greater honor” than to serve your country in its time of need, the captain said.

Military service is “a noble thing to do, because it is being selfless,” Burden said.